Shipping policy
Shipping & Delivery
Delivered with Care
At Vintage Designer Club, every order is handled with care and attention to detail. From careful packaging to secure delivery, we work to ensure your purchase reaches you safely and reliably.
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At a glance
| Processing | 1–3 business days |
| Delivery | Approx. 5–15 business days |
| Shipping cost | Free on all orders, no minimum |
| Carriers | UPS, DHL, FedEx and PostNL |
| Tracking | Sent by email once shipped |
01
Order Processing
Every order is carefully prepared before it is shipped.
Please allow 1–3 business days for order processing before your package is dispatched.
How our purchasing process works
We believe in keeping you informed every step of the way. Throughout the purchasing process, we'll keep you updated on your order's progress, so you always know which stage your item has reached.
| 01 |
Order received Your order has been received and is being processed. |
| 02 |
On its way to our authentication hub Your item is on its way to our team for inspection. |
| 03 |
Carefully inspected Your item has arrived at our hub and is being thoroughly checked. |
| 04 |
Authenticity and quality confirmed Your item has successfully passed our authenticity and quality checks. |
| 05 |
On its way to you Your item is being prepared for shipment. Tracking information will follow as soon as it becomes available. |
Your trust is our priority
We want you to feel confident and informed throughout the entire process, from purchase to delivery.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been packed and shipped, you will receive a shipping confirmation by email with tracking information where available.
02
Delivery Timeframes
Our standard delivery time is approximately 5–15 business days, depending on your destination.
Delivery times are estimates and may vary depending on the shipping destination, carrier, customs procedures and other circumstances outside our reasonable control.
We work with trusted shipping partners, including UPS, DHL, FedEx and PostNL, depending on the destination and available shipping service.
Once your order has been shipped, you can use the tracking information provided to follow the progress of your delivery.
03
Free Shipping
We offer free shipping on all orders, with no minimum purchase required.
Your order will be delivered directly to your provided delivery address without additional standard shipping charges.
International orders
Any customs duties, import taxes or other charges that may apply to international deliveries are the responsibility of the customer unless explicitly stated otherwise at checkout.
04
Placing an Order
Ordering from Vintage Designer Club is simple:
- Select your preferred item and add it to your cart.
- Proceed to checkout and carefully review your delivery details.
- Select your preferred payment method and complete your purchase.
- You will receive an order confirmation by email.
- Once your order has been packed and shipped, you will receive tracking information where available.
Please make sure that your delivery address and contact details are correct when placing your order. An incorrect or incomplete address may result in delivery delays.
05
Tracking Your Order
Once your order has been shipped, we will send you an email containing your tracking information.
You can use the tracking information to follow the latest status of your shipment and, where provided by the carrier, view the estimated delivery date.
If your tracking information does not update for an extended period or your order appears to be delayed, please contact our Customer Care team.
06
Delays & Customs
We aim to deliver every order within the estimated timeframe. However, delivery may occasionally take longer due to circumstances outside our reasonable control. This may include:
- carrier delays;
- customs processing;
- peak periods and public holidays;
- weather conditions;
- strikes or other disruptions;
- international shipping restrictions; or
- other unforeseen circumstances.
For international deliveries, customs authorities may require additional processing before your package can be delivered.
If we become aware of a significant delay affecting your order, we will do our best to keep you informed.
Nothing in this Shipping Policy limits your statutory consumer rights regarding delivery.
07
Safe & Insured Shipping
We carefully package every order to help protect your item during transit.
Where available, orders are shipped with tracking and appropriate shipment protection through our shipping partners.
If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the package and item so that we can assist you.
08
Customer Care
If you have any questions about your order or delivery, our Customer Care team is happy to help.
We aim to respond as quickly as possible during our support hours.
09
Contact Information
CompanyVintage Designer Club
Body Boost
Pieter Vlamingstraat 24
1093 AD Amsterdam
The Netherlands
Phone+31 6 52591533
Emailcontact@vintagedesignerclub.com
Company registration (KvK)82896844
VATNL003744544B81
Support hoursMonday–Saturday: 09:00–20:00
Sunday: 10:00–17:00
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Vintage Designer Club · Amsterdam
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